Refund & Return Policy
Refund & Return Policy
Thank you for shopping at [Your Store Name]. If you are not entirely satisfied with your purchase, we are here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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The item must be in the original packaging.
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You must have the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
4. Damaged or Defective Items
If you received a damaged or defective product, please contact us within 48 hours of delivery at [Your Email Address] with photos of the damage. We will happily send a replacement or issue a full refund at no extra cost to you.
5. Contact Us
If you have any questions on how to return your item to us, contact us at [Your Email Address].